Privacy Policy

Solistica S.A. de C.V., its subsidiaries and/or affiliates (hereafter “Solistica”), located on 601 West General Anaya St., Bella Vista district in Monterrey, Nuevo León, Mexico, zip code 64410, with the internet webpage, is the sole responsible for the use and protection of your personal information and wishes to inform you the following on this respect:

How will we use your personal information?

The personal information we collect from you will be used for the following primary goals: (i) identification purposes; (ii) subscribing to e-notifications, iii) commercial research.

Which personal data will we use for these ends?

We will use the following personal information to achieve the goals described in this privacy notice:

  • ID information
  • Contact information
  • Work information
  • Academic information
  • Migratory information


We wish to inform you that we do not collect sensitive information in our webpage

Who do we share your personal information with and to what end?

We would like to inform you that your personal data is shared inside this country with the following external people, companies, organizations, or authorities for the following purposes about which we do not require your consent:

How can you access, amend, or cancel your personal information, or oppose our using it?

You have the right to know which personal data we have on you, what we use it for, and the terms of use we apply to them (Access). Likewise, you have the right to ask us to amend your personal information if outdated, incomplete, or inaccurate (Amendment); that we erase it from our records or databases anytime you consider we are not using it correctly (Cancellation); and oppose our use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights in Mexico.

To exert any of your ARCO rights, you need to submit the corresponding application to:

To learn more about the procedure and requirements to exert your ARCO rights, please visit:

The following is the contact information for the person and department in charge of personal data and tasked with overseeing the applications of ARCO rights:

a) Personal Information Department or Person: Contact: Rafael Villarreal Martinez.

b) Address: 601 West General Anaya St., Bellavista district, Monterrey, Nuevo Leon, Mexico, 64410.

c) e-mail:

You can rescind your consent for the use of your personal information

You can rescind the consent, if any, you gave us to process your personal information. However, it is important to keep in mind that we won’t be able to process your request or terminate the use of your information immediately in all cases because it may be possible that, due to legal obligations, we are required to continue using your personal data. Likewise, you should also consider that, for certain purposes, rescinding your consent will imply we cannot continue providing the services your requested from us, or even ending your relationship with us.

You need to submit a request to the following link in order to rescind your consent:


How can you limit the use or disclosure of your personal information?

The following channel can help you limit the use and disclosure of your personal information: Signing up for Procuraduría Federal del Consumidor (PROFECO)’s Public Registry to Avoid Advertising, to prevent your personal information from being used for advertising or promotional purposes for products and services. To learn more about this registry, please visit PROFECO’s website (, or call 01 800 962 8000.

How can you limit the use or disclosure of your personal information?

You can also use this channel to limit the use and disclosure of your personal information:

Tracking technologies in our Website

We would like to inform you that our website uses cookies, web beacons, and other technologies to monitor your online behavior and to give you a better service and experience while surfing our website. We use the personal information collected through these technologies for the following purposes:

Create databases and understand users’ trends.

These are the personal data we collect through these technologies:

  • Sessions’ handles, usernames, and passwords
  • Languages preferred by users
  • Regions where users are located
  • Types of browsers used by users
  • Operating systems of users
  • Time and date users’ sessions start and end
  • Searches carried out by users
  • Advertising checked out by users


How can you keep updated on changes to this privacy notice?

This privacy notice can be modified, updated and changed due to new legal requirements; because of our own needs due to the products and services we offer; because of our privacy practices; due to changes in our business model; or because of other reasons.

We pledge to keep you updated about any changes this privacy notice may undergo in our website,, and/or at our headquarters’ reception desk.

The procedure to notify about any changes or updates to this privacy notice will be posted at our headquarters’ reception desk.

Last Update: 11/10/2018